Privacy Policy

Last updated on 30th June 2025

This website is brought to you by Don’t Throw Me Limited. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (the “Policy”) carefully as it contains important information about how we will use your personal data.

For the purposes of the Personal Data (Privacy) Ordinance (Cap 486), Don’t Throw Me Limited (we or us) is the data user (i.e., the company who either alone or jointly or in common with other persons, controls the collection, holding, processing or use of your personal data).

Personal data we may collect about you

Whenever you (i) complete an online form, (ii) register to use this website to post, purchase or swap products or sign up to a service, (iii) send us feedback or contact us for any reason or participate in product and service survey, we will collect personal data about you, such as:

  • First name
  • Last name
  • Email address
  • Username
  • Password
  • Phone number
  • Location

When you post data on a product (i.e. image, description, price, likes, comment or rating) and when you buy or swap a product, data related to the transaction (payment method, but no payment data) are collected. We may use the data on the product in our marketing materials, including transferring the said data to our third party marketing providers in accordance with the licence you granted us in our Terms and Conditions.

Please note that we monitor the data you post on a product and the data you post on our internal messaging application in order to ensure compliance with our Terms and Conditions and/or our Community Guidelines. We may contact you to take actions against violations of our Terms and Conditions and/or our Community Guidelines that we identified while monitoring product data or messaging data. We may also contact you to solve claims raised by other registered users or violations to our Terms and Conditions and/or our Community Guidelines reported by other registered users.

Please note that we collect the payment method (if any), but we do not collect any of your personal data in relation to a payment. Stripe is our third-party payment partner, and we strongly recommend you visit our partner’s website and refer to its privacy policy.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit our website, which pages you go to, the time spent on those pages, the time and date of your visit, which products you searched for, traffic data (browser type, browser version, unique device identifiers and other diagnostic data), location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We may monitor and record communications with you (such as e–mails internal to our website) for the purpose of provision of our services in accordance with our Terms and Conditions and our Community Guidelines, for fraud prevention and compliance.

While using our service, you may share personal data with other registered users, or react to other registered users product posts. Please note that such personal data may be viewed and used by other users, and we cannot be held liable for the use of your personal data by other users.

How we use your personal data

We may use your personal data for the following purposes:

  • to provide, monitor, maintain and improve our website and our service, including data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, our marketing and your experience.
  • To detect or prevent any breach of our Terms and Conditions and of our Community Guidelines.
  • To manage your account, including registration as a user, use of our website as a registered user.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, in relation to our products or services and to our product and service survey unless you have opted not to receive such information, fraud prevention and detection, security updates.
  • To provide you with news, special offers, charitable causes and general information about other products, services and upcoming events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
  • To attend to and to manage your requests.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your personal data held by us is among the assets transferred.

Should we plan on using your personal data for purposes other than those for which the data were originally collected or for a not-directly related purpose, we will inform you and obtain your express and voluntary consent beforehand. Please note that you can withdraw your consent at any time by contacting us as specified in the “Contact Us” section below.

If you prefer not to receive any direct marketing communications from us, you can opt-out at any time by contacting us as specified in the “Contact Us” section below. 

We may share your personal information with

  • our agents and service providers,
  • other companies within our group,
  • our business partners in accordance with the marketing and opting out paragraph immediately above;
  • other registered users when we organise events or communication groups;
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity.

Retention of Your Personal Data

We will retain your personal data as long as you are a registered user of our website. You are entitled to deactivate your username at any time; upon deactivation of your access to our website, we will anonymise all your personal data. We retain your personal data related to a transaction for 7 years from the transaction date in accordance with Hong Kong tax legislation, and the said data shall be deleted permanently thereafter.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data; for example, access to your account is controlled by a password and username that are unique to you, and we store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Transfer of data out of Hong Kong

We may need to transfer your personal data out of Hong Kong for the purpose of storing your personal data on secure servers. We will not transfer your personal data out of Hong Kong for another purpose than the purpose for which the data were to be used at the time of the collection of the data or for a directly related purpose.

When you signed up for membership of this website you agreed that we may transfer your personal data to countries outside Hong Kong. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

Your Rights

You have the right to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;
  • include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility bill); and
  • specify the personal data you want access to, including any account or reference numbers where applicable.

We will revert to you with the copy of any such personal data or inform you that we do not hold any more of your personal data within 40 days from the date on which your request is properly received.

You have the right to require us to correct any inaccuracies in your data. If you wish to exercise this right, you should:

  • put your request in writing;
  • provide us with enough information to identify you (e.g. account number, username, user registration details); and
  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing by sending an e–mail sent to info@dontthrowme.com with a header that says “Unsubscribe”;
  • provide us with enough information to identify you (e.g. account number, username, user registration details); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. e–mail or SMS), please specify the channel you are objecting to.

Minor’s personal data

Our Service does not address anyone under the age of 18. Individual under the age of 18 are not allowed to register, except if a person with parental responsibility for the minor gives the prescribed consent on behalf of the minor. If we become aware that we have collected personal data from anyone under the age of 18 without parental consent, we will take steps to remove that personal data from our database.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Contact Us

We welcome your feedback and questions. If you wish to contact us, please send an e–mail to info@dontthrowme.com.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.